Guide: How To Choose The Right Headset

When you’re looking for the perfect headset, there are the 5 main things you need to consider.

Where are you working?

  • At office desk - You spend most of your time in the office, at the desk and on the phone. 
  • Around the office - You spend more time in the office than on the road but you need freedom in the office to perform.
  • On the go - You spend more time on the move and you need to be able to work from anywhere.

What do you want to connect?

You’ll need to consider your connectivity needs to make sure your headset solution is compatible with your phone system. You can always contact us for a consultation if you need more advice.

  • Traditional desk phone
  • Softphone/Voip via Laptop
  • Smartphone
  • Tablet
  • Multiple devices
  • Other Bluetooth devices

Wireless or corded?

  • Wireless headset solutions - Great if you want to move away from the desk or if you want a streamlined cordless design.
  • Corded headset solutions Perfect if you only work at your desk and you want the best possible sound quality in one or both ears.

What is the noise levels in your work environment?

The right speakers and microphone ensure quality sound on both ends of the call. 

  • Low noise - Omni-directional microphones pick up sound from any direction and block ambient and surrounding noise. Fine for the traditional, low-noise office.
  • Average noise - Noise cancelling microphones and a mono speaker reduce unwanted background noise while ensuring you’ re still aware of your surroundings.
  • High noise - Noise/ultra noise canceling microphones combined with duo speakers filter aggressive noise and can block the sound of someone sitting right beside you.

What is ANC (Active Noise Cancellation) and PNC (Passive Noise Cancellation)? Which do you need?

  • Active Noise Cancellation (ANC) Eliminates low frequency office noise such as air conditioning and sounds in the distance. Not suited to high frequency noise like lots of speech nearby. Best for task-based workers who need to collaborate and concentrate.
  • Passive Noise Cancellation (PNC) Eliminates high frequency noise like nearby voices. Helps block out office noise too. Best for call-centric workers on the phone most of the day.